General Manager

Job Description

Location – West 3rd and Echo Park 
Schedule – Full time 

Are you passionate about connecting with people? Do you love working with a great team? Are you excited about being part of the process of building something special? Do you have high standards for the quality of your work and contribution? Do you have experience managing or supervising a successful smoothie or juice bar concept?

If so, we want to talk to you!

Smoothie Criminal, LA’s newest smoothie and lifestyle concept, is opening its doors with two prime locations: Beverly Grove and Echo Park. We’re kicking off this incredible journey and we’re on the hunt for a General Manager to join our team and lead us from the ground up!

Imagine being a part of something new and exciting, where your leadership can shape the future of our brand. If you have experience running a similar operation, with a focus on the customer experience and building a community, we want to hear from you!

About the Role: As our General Manager, you’ll be the heartbeat of our daily operations. You’ll organize, hire, lead, and inspire our team to deliver exceptional customer experiences, making Smoothie Criminal the go-to spot for delicious, fresh smoothies, acai bowls, coffee/espresso beverages and wellness shots.

What You’ll Do:

Lead and Motivate: Inspire a high-performing team and cultivate a positive, inclusive work environment.

Drive Operations: Manage daily operations, both front and back-of-house, ensuring everything runs smoothly.

Customer Experience: Foster strong relationships with our customers, leading with curiosity, and handle their feedback with care.

Compliance: Maintain high standards of safety and sanitation, ensuring compliance with all regulations.

Training: Empower new employees with the skills and knowledge to succeed in their roles.

Financial Oversight: Keep a close eye on budgets, operational costs, and financial reporting.

Staff Management: Hire, onboard, and schedule shifts for team members based on customer flow.

Requirements:

Proven experience as a manager or supervisor in a similar role (3 years+).

Strong leadership and motivational skills.

Financial management skills.

Full-time availability, including weekends and holidays.

Knowledge of both front-of-house and back-of-house service.

Previous hiring experience.

Experience with app delivery platforms.

This role is perfect for someone who is highly organized, detail-oriented, and capable of taking responsibility for themselves and others. If you’re ready to be part of something exciting from the very beginning, apply now and help us turn Smoothie Criminal into LA’s best!🚀

Compensation:
$65,000 – $80,000 plus benefits