Billing Supervisor

Job Description

About the Opportunity
A growing mid-size law firm is seeking a detail-oriented Billing and Communications Supervisor to join the team at their headquarters in the World Trade Center, downtown Long Beach. This role is ideal for someone who thrives in a fast-paced legal environment and enjoys problem-solving, team collaboration, and process improvement. We’re looking for a Billing & Communications Coordinator to serve as a key point of contact between our firm, insurance adjusters, carriers, and clients. This role is ideal for someone with strong communication and organizational skills who can manage billing-related correspondence, follow up on outstanding items, and help keep matters moving efficiently. The right candidate is professional, detail-oriented, responsive, and comfortable communicating with multiple parties throughout the claims and billing process.

Key Responsibilities

• Excel/reporting tools for tracking
• Audit trail maintenance write-offs
• Client-service orientation
• High level of confidentiality and professionalism
• Vocal, able to identify and escalate collection issues

Ideal Candidate Profile

• Maintaining bill rates within ProLaw system software and various e-billing
  websites
• Submitting automated LEDES files via customized E-Billing Hub portal
• Tracking status of e-billed invoices
• Coordinating appeals responses from attorneys for deductions taken
• Logging external write-offs
• Revising and resubmitting any rejected invoices
• Processing edits provided by attorneys for their time entries
• Organizing and attaching supporting receipts for expense charges
• Collection calls and e-mails with clients and monthly updates to team

Qualifications

• Strong attention to detail and organizational skills
• Excellent communication and follow-up abilities
• Proficiency with billing software (ProLaw, E-Billing Hub) a plus
• Positive attitude and proactive approach to challenges
• Microsoft Excel: 4 years (Preferred)
• Billing Experience: 4 years (Required)

Compensation & Benefits

• Pay: $75-90K DOE
• 401(k)
• 401(k) + matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance